Terms of Service

Last updated: 11/27/2025

Acceptance of Terms

By accessing and using Fuse Health's services, you accept and agree to be bound by the terms and provision of this agreement. These terms apply to all users of the service, including brand partners, healthcare providers, and administrators.

Service Description

Fuse Health provides a secure, HIPAA-compliant platform for managing healthcare information, facilitating communication between patients and providers, and supporting healthcare delivery services. As a brand partner, you can manage your business profile, offerings, and customer relationships through our platform.

User Responsibilities

Account Security

  • Maintain the confidentiality of your account credentials
  • Use strong passwords and enable multi-factor authentication when available
  • Notify us immediately of any unauthorized use of your account
  • Log out of your account when using shared devices

Appropriate Use

  • Use the service only for legitimate healthcare business purposes
  • Provide accurate and complete information about your business
  • Respect the privacy and confidentiality of patient information
  • Comply with all applicable laws and regulations, including HIPAA
  • Maintain accurate business information and update it promptly when changes occur

Prohibited Activities

Users may not:

  • Share account credentials with unauthorized persons
  • Attempt to gain unauthorized access to other accounts or systems
  • Upload malicious content or attempt to compromise system security
  • Use the service for any illegal or unauthorized purpose
  • Interfere with or disrupt the service or servers
  • Misrepresent your business or services
  • Violate any applicable healthcare regulations or standards

Privacy and Data Protection

We are committed to protecting your privacy and complying with HIPAA regulations. Your use of our service is also governed by our Privacy Policy and Privacy Notice, which are incorporated into these Terms by reference.

Service Availability

While we strive to maintain continuous service availability, we cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the service with appropriate notice to users. Scheduled maintenance will be communicated in advance when possible.

Limitation of Liability

This service is a tool to facilitate healthcare communication and record management. It does not replace professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare providers with any questions you may have regarding medical conditions or patient care.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes through the service or via email. Continued use of the service after changes constitutes acceptance of the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: legal@fusehealth.com

Phone: 1-800-SUPPORT